Cibaji Terms and Conditions — Know all the terms before you use

1Introduction & Eligibility

Cibaji is an online gaming and betting platform operated for adult users in Bangladesh and other countries. These Terms and Conditions ("Terms") constitute a legally binding agreement between Cibaji and its platform users.

Please read these Terms carefully before using Cibaji's website, mobile app, or any related services. Accessing the platform or creating an account means you agree to these Terms. Cibaji reserves the right to modify these Terms at any time — notice will be posted on the website when changes occur.

These Terms have been prepared in Bangla so that users in Bangladesh can easily understand them. However, in case of any dispute, the English version shall be considered authoritative.

2Account Register

To open an account at Cibaji, you must register with accurate and truthful information. Creating an account with false information is strictly prohibited and may result in account termination.

Each user may only register one account. If the same person is found operating multiple accounts, all of them will be suspended and any accumulated balance may be forfeited.

• An active phone number and email must be provided during registration.
• Account passwords must not be shared with anyone — security is entirely the user's responsibility.
• Identity verification (KYC) may need to be completed after registration; without verification, withdrawals will be limited.
• If you need to change information provided in your account, contact support.
• Accounts cannot be opened in the name of a corporation or organization — only personal accounts are permitted.

3Eligibility Requirements

You must meet the following eligibility requirements to use the Cibaji platform:

• Age: Users must be at least 18 years of age. Cibaji's services are strictly prohibited for minors.
• Legal eligibility: Online gaming must be legally permitted in your country of residence.
• Mental Capacity: You must confirm that you are using the platform voluntarily and with full awareness.
• Prohibited list: Family members of Cibaji employees are not eligible to participate in bonus programs.

4Deposits and Withdrawals

Below are the detailed terms and conditions for deposits and withdrawals at Cibaji. All transactions are completed through secure and encrypted methods.

Deposit conditions

• Account verification must be completed before making a deposit.
• Cibaji supports various payment methods including mobile banking, bank transfer, and electronic wallets.
• The minimum deposit amount is listed on the Promotions page and may change from time to time.
• Depositing from third-party accounts is strictly prohibited.
• For suspicious transactions, Cibaji may request additional documentation for verification purposes.

Withdrawal conditions

• Withdrawals can only be made from verified accounts.
• Withdrawal requests are typically processed within 24–72 hours.
• Withdrawing via the same method used for deposit is recommended.
• Wagering requirements must be met before any winnings derived from a bonus can be withdrawn.
• Withdrawals may be placed on hold if money laundering or fraudulent activity is suspected.

5Bonus Policy

Cibaji offers various types of bonuses and promotions. Each bonus has its own terms that must be read carefully before acceptance.

• Welcome Bonus: New members receive a special bonus on their first deposit. It is available only once.
• Wagering requirements: To withdraw winnings earned using a bonus, a specified wagering amount must be completed.
• Validity Period: Every bonus has a set expiry date — once it expires, the bonus is automatically forfeited.
• Game restrictions: Some bonuses are usable on specific games — see promotion details.
• Bonus Abuse: Collecting bonuses with multiple accounts is prohibited, and if proven, all accounts will be closed.

Cibaji reserves the right to withdraw or modify any bonus at any time. To receive bonus-related updates Promotions Page Check regularly.

6Fair Play Rules

All games at Cibaji use RNG (Random Number Generator) technology audited by third parties. This means every game outcome is completely random and impartial.

• The use of bots, automated software, or any hacking tools is strictly prohibited.
• Attempting to manipulate game results will result in permanent account termination.
• Collusion or gaining advantage by conspiring with other players is prohibited.
• Cibaji reserves the right to void any abnormal winnings resulting from a technical error or bug.
• Cibaji transparently discloses the RTP (Return to Player) information for each game.

7Responsible Gaming

Cibaji believes gaming is for entertainment only. We encourage users to stay aware and set their own limits.

• Users can set their own deposit limits, betting limits, and session time limits.
• A Self-Exclusion option is available if you need to take a break from the platform for a set period of time.
• If you show signs of gaming addiction, contact Cibaji support — we will help.
• The use of parental control software is recommended to prevent anyone under the age of 18 from accessing the platform.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

8Account Suspension and Termination

Cibaji may temporarily suspend or permanently terminate any account for the following reasons:

• Registering with false information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Being identified as an underage user.
• Attempting to hack or gain an unfair advantage.
• Money laundering or suspicious financial activity.
• Accounts inactive for an extended period (more than 12 months).

Before account cancellation, Cibaji will notify the user and provide an opportunity — however, in cases of serious violations, cancellation may occur without notice.

9Intellectual Property

Cibaji's website, app, logo, design, content, and software are fully protected under Cibaji's intellectual property rights. Users may view them for personal use but may not copy, modify, or distribute them.

• Using Cibaji's brand name or logo for commercial purposes is prohibited.
• Game content is protected under the intellectual property rights of game providers.
• Content scraping or automated collection is prohibited.

10Changes & Notifications

Cibaji reserves the right to modify these Terms and Conditions at any time. In case of significant changes, registered members will be notified in advance via email or app notification.

Continued use of the platform after any changes have been made means you have accepted the updated terms. We recommend checking this page regularly.

• Minor changes may take effect without notice.
• Users will be notified at least 7 days before any major changes take effect.
• If you do not agree to the new terms, contact support to close your account.

11General FAQ